Address at the Third Convocation of Netaji Subhash Open Universiry, Kolkata

Technology enhanced Distance Education

I am indeed delighted to participate in the 3rd Convocation of Netaji Subhash Open University (NSOU). I greet the Vice Chancellor, Directors of schools, professors, lecturers, staff and the members of the study centre community for their contribution in shaping young minds to contribute to the nation in multiple fields. I take this opportunity to congratulate the University students for their academic performance. The Universities have a major responsibility in nation building, through imparting education to all those who aspire to learn more, by providing education opportunity to students in remote areas in multiple disciplines on holidays. In addition, there are many students who interrupt their studies to earn for their family. They have a desire to improve themselves and also there are knowledge seekers. Open University education system provides them such an opportunity. Thus Open University education has a large socio-economic relevance. I am happy to note that this University during the last three years has contributed substantially in the development of higher education in West Bengal and enabled nearly two thousand two hundred students to acquire higher education. I was thinking what thoughts, I can share with this enlightened members of this distance learning centre. I have selected the topic "Technology enhanced Distance Education".

Growth of Knowledge Society

During the last century, the world has undergone a change from agriculture society, where manual labour was the critical factor, to industrial society where the management of technology, capital and labour provided the competitive advantage. Then the information era was born in the last decade, where connectivity and software products are driving the economy of a few nations. In the 21st century, a new society is emerging where knowledge is the primary production resource instead of capital and labour. The Knowledge society is powered by innovative capacity. Efficient utilisation of this existing knowledge can create comprehensive wealth of the nation and also improve the quality of life - in the form of better health, education, infrastructure and other social indicators. Ability to create and maintain the knowledge infrastructure, develop knowledge workers and enhance their productivity through creation, growth and exploitation of new knowledge will be the key factors in deciding the prosperity of this Knowledge Society. Whether a nation has arrived at a stage of knowledge society is judged by the way the country effectively deals with knowledge creation and knowledge deployment in all sectors like IT, Industries, Agriculture, Health Care etc.,

Netaji Subhas Open University has a major role to play in this transformation process of our society into a knowledge society through their Open University education system. There has been considerable effort to apply technology for improving the delivery of open education system over the years. With the availability of an exclusive education satellite (EDUSAT), the time is ripe for making intense use of ICT to create an interactive virtual class rooms in all our remote areas. The hundred and forty two study centres can be connected through the universal tele-education system to enable availability of the teachings of expert teachers from certain centres to all the students irrespective of their location. It will also enable delivery of lectures by renowned professors on common subjects to all the centres from a single point. Now I would like to discuss the ingredients of Knowledge Society.

Necessary ingredients for Knowledge Society

Knowledge is converted into wealth for social good through the process of innovation. Innovation is an important factor for the competitiveness of both service and manufacturing sectors. Innovation tends to emanate less from R&D and more from other sources including organizational change. Hence there is an urgent need to establish an innovation system in the country. Such a system would involve creation of clusters, which are networks. This network can include inter dependent firms, knowledge producing institutions/ universities, colleges/institutes, research institutes, technology providing firms/bridging institutions, (for example think tanks, providers of technical and consultancy services) and customers linked in a value addition creating production chain. The concept of clusters goes beyond that of a firm network, as it captures all forms of knowledge sharing and exchange. Thus, an innovative system with its clusters would tap into the growing stock of global knowledge, assimilate and adopt it to local needs and finally create new knowledge and technology. Netaji Subhas Open University should propagate the new knowledge among the sixty thousand students spread in different parts of West Bengal. This will be the greatest contribution that NSOU will be making to provide value added education to the youth of West Bengal who are the vital resource for transforming West Bengal into a developed State before 2020.

I understand that NSOU has taken number of steps to apply ICT for providing value added services to the Open University students. Your participation in Gyan vani programme of INGOU and institution of Video conferencing facility at study centres located in Berhampur, Basantidevi, Cooch Behar and Siliguri is indeed a progressive step towards the distance and wider outreach of the education programmes. Since you are in this mission, I would like to share my experience with a universal tele-education system implemented in Rashtrapati Bhavan.

A multi-pronged approach for Tele-Education

A three-pronged approach is essential to make distance education programme viable and a successful proposition through the universal tele-education system to all remote parts of the country. Since the EDUSAT is providing the connectivity the other two essential components which are vital for the success of the programme are Tele-Education System and the Quality Content Generation and deployment.

Tele-education Delivery System

I would like to narrate my experience in the development of a Tele-education delivery system. I had a dream; a good mathematics teacher teaching mathematics in a remote village like Bagribari in West Bengal should be able to teach a number of schools located in different parts of the country including Konkan villages in Maharashtra, interact with the students in sequence and be able to clarify the doubts. Also the teacher must be able to draw the knowledge from various sources on the fly, such as internet, digital library, generated creative content and the lectures given by various experts in the same field and deliver to all the students as if they are in the same simulated class room in a cost effective manner. Such a system has been implemented in Rashtrapati Bhavan.

Characteristics of System: This universal tele-education delivery system works via heterogeneous network platform through IP protocol. It provides virtual classrooms in a multi class and studio environment with seamless two-way interaction between the teachers and students in a collaborative framework. It provides seamless, one-to-one, one-to-many connectivity, through the broadcasting network in a multicasting mode of delivery. It seamlessly enables a remote teacher to become a teacher to all the students in a session. Unlike the other video conferencing systems and multimedia tools currently in use for tele-education purposes, this Interactive Universal Tele-education delivery system creates a virtual classroom. It enables the teacher to take the student to a live virtual tour of the subject. This provides a cost effective solution for interactive content delivery. In a comparative basis we can create 250 nodes tele-education system for interactive delivery at a cost of establishing 4 multi-station video conferencing systems.

The Experience: Recently, I addressed five colleges in different parts of Punjab as a part of Distance Education Programme. I referred in my classroom the subject what I was teaching, relevant Digital Library reference, a page from book reference and my talk delivered during an international conference on e-governance through my website. I could see all the class students from various locations. They can also see me and interact with me. Such an interactive tele-education delivery system is fully functional. This integrated solution will enable NSOU to realize a cost effective virtual dynamic classroom. NSOU may like to study the system and make use of it for realizing the goals of the university to become a world class institution in distance education. I understand that the Universities abroad have already adopted such systems and the students are enriched through quality education imparted through the innovative use of ICT.

The Role of Faculty Members: Capacity Building

Many of our faculty members have successfully groomed young innovators who can innovate and create innovative organisations, which are relevant to the society. The success of your students is a testimony to your great service. I am sure that each one of you would create many innovators in the field of science, engineering, management, agriculture, law, information technology and other disciplines taught by this University. For participating in the nation building tasks, the capacities required to be built among the students by the faculty members are: the capacity for research and inquiry, the capacity for creativity and innovation, particularly the creative transfer of knowledge, the capacity to use high technology, the capacity for entrepreneurial leadership and the capacity for Moral Leadership. The aim of the faculty members should be to build character, human values enhance the learning capacity of the students through technology and build the confidence among them to be innovative and creative which in turn will enable them to contribute towards making their organisations competitive in the global environment.

Digital Library Initiative

As you may be aware India has a mission of digitizing million books through a digital library programme. This has been initiated based on a proposal by Prof. Raj Reddy of Carnegie Mellon University (CMU), Pittsburgh and Prof. N. Balakrishnan of IISc, Bangalore. Prof. Raj Reddy, an NRI has taken a special initiative of creating this programme in India, his mother land for improving the educational system in the country. This has been his passion for many years. This programme is progressing well and we have already digitized 90,000 books out of which 50,000 are already on the web http://www.dli.ernet.in. Many of the books are in Indian languages. This Digital Library of India Initiative had also become test bed for many Indian Language Technology Research including the development of Machine Translation Systems, OCRs, Summarizers and so on in Indian languages. More than 21 centres spanning academic institutions, social organizations and Government agencies including the Rashtrapati Bhavan have partnered in creating this huge repository of knowledge. This programme is fully supported by the Ministry of Communication and Information Technology. NSOU can utilize the facilities of the digital library initiative and digitize all the course material available with them in different disciplines. This will enable the university to offer large number of e-learning courses and design web based education.

Speech Applet Virtual Vision

I would like to mention an experience relating to the provision of a special learning facility to the Visually Challenged students based on the discussions; I had with Mr. Deependra Manocha who wrote to me few months back about his inability to read my speeches in the website. Later, I met Mr. Asif Iqbal, who told that he was using the computer for his studies, exams, presentations and communications. For this he was using a third party software which is costly and beyond the reach of an ordinary person. This motivated me to think of getting software developed, which can become a versatile, low cost tool for all trainers and self help learning system for visually challenged persons through web.

Based on this thought, a Speech Applet "Virtual Vision" has been designed at Rashtrapati Bhavan. The main objectives were that it should: be a versatile tool, have a voice enabled interface, configurable with any web server, provide an audio output of any web content on mouse-over and mouse click. It should be available to access through web, and be easy to deploy the course designed for visually challenged persons in an intranet and internet environment. The team has developed and produced a Speech Applet ?Virtual Vision? having these characteristics within a period of seven weeks. It can be operated using a keyboard for its activation and deactivation of speech, which makes them feel interactive. The speech applet can be configured to an e-learning system, wherein the courses, training materials for the visually challenged persons can be deployed and they can learn with ease through this tool. NSOU may like to study this applet and incorporate it as a part of the learning programme for visually challenged students of the University. Now I would like to discuss about sharing of knowledge from the alumni of the University for preparing our youth to face global competition.

Need for NSOU Web Portal

NSOU should have a continuing education portal which provides educational services from its alumni, from the industry, from the academia to enlighten and knowledge enable the faculty and students with the real time experiences. Portal will act an interface between the alumni and the current students. They can share their experiences, they can discuss among themselves, they can give suggestion for teaching improvements, course contents, dynamic upgradation of the syllabus based on world wide developments, creation of employment opportunities and adaptation of technology application for improving the learning methods. NSOU should develop an incentive to attract the alumni to contribute for this portal and also organize yearly event to bring the alumni and the learners together for mutual benefit.

Conclusion : Creative Leadership

As we move towards a developed India with economic strength, competitiveness, knowledge power and technology, productivity needs, effective governance and empowered management, we also need the gravitational force of ?Creative Leadership? to hold together multiple endeavours. In the changing scenario, we need leaders whose leadership styles which move from commander to coach, manager to mentor, from director to delegator and from one who demands respect to one who facilitates self respect. My congratulations to the young graduates and best wishes to all the members of the University in the mission of generating large number of creative leaders for the nation.

May God bless you.